# Manage Notification Rules

Find your notification rules, activate or deactivate them one by one or in bulk, edit their name and recipients, duplicate them and remove them.

Source: https://docs.deepinfo.com/guide/notifications/manage-rules/

Last updated: 2026-09-26

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All notification rules are listed on the **Notification Rules** screen. From there you can see what each rule
does, switch rules on and off, and change or remove them.

## Before You Start

- **Package:** your organization's package must include Notifications. See
  [Notification Center](/guide/notifications/).
- **Role:** Admin or Member.
- **Data:** at least one rule. To create one, see
  [Create a notification rule](/guide/notifications/create-a-rule/).

## Where to Find It

**Sidebar:** **NOTIFICATION CENTER** · [https://platform.deepinfo.com/app/platform/notification/rules](https://platform.deepinfo.com/app/platform/notification/rules)

## Read the Screen

![The Notification Rules list with the filter bar and the rules table, including active and inactive rules.](/img/guide/notifications/index-02.png)

1. **Notification Rules** and the **CREATE NEW RULE** button.
2. **Filter bar:**
   - **SEARCH:** type part of a rule name and press Enter.
   - **TYPE:** show the rules for an event. The list has every event, in capitals.
   - **FREQUENCY:** **INSTANT**, **DAILY** or **WEEKLY**.
   - **STATUS:** **ACTIVE** or **INACTIVE**.
   - **SORT BY:** see [Sort the list](#sort-the-list).
   - **⋮:** **DEACTIVATE ALL RULES** and **ACTIVATE ALL RULES**.
3. **Table:**

   | Column | Shows |
   |---|---|
   | **STATUS** | An **ACTIVE** / **INACTIVE** switch. Inactive rows are greyed out. |
   | **RULE NAME** | The rule's name |
   | **MEMBERS** | The recipients' e-mail addresses |
   | **SCOPE** | The event, as a coloured chip, for example **Reappeared Issue Detected** |
   | **FREQUENCY** | How often the rule sends, for example **INSTANT** |
   | **CREATE DATE** | When the rule was created, with how long ago below the date |
   | **LAST UPDATE DATE** | When the rule last changed, with how long ago below the date |
   | (last column) | The row menu: **UPDATE RULE**, **DUPLICATE RULE**, **REMOVE RULE** |

The icon in the header of the last column opens **View Options**:

- **Result Per Page:** 25, 50, 75 or 100 rows. The default is 25.
- **Reset to Default View.**
- **SHOWN:** a switch for each column, to hide or show it.

![The TYPE filter open, listing the events you can filter the rules by.](/img/guide/notifications/manage-rules-02.png)
![A rule's row menu open, with UPDATE RULE, DUPLICATE RULE and REMOVE RULE.](/img/guide/notifications/manage-rules-03.png)

## Sort the List

- **Click a column header** to sort by that column. Every column sorts except **MEMBERS**.
- **SORT BY** opens a popover. Choose a field (**Rule Name**, **Scope**, **Active**, **Frequency**,
  **Create Date** or **Last Update Date**), then a direction (**Ascending** or **Descending**), and select
  **APPLY**. The button then shows the field and the direction, **ASC** or **DESC**. **CLEAR** clears the
  choice.

> [!NOTE]
> **SORT BY** › **Create Date** may not reorder the list, even though the button shows the choice. To sort by
> creation date, click the **CREATE DATE** column header instead.

## See a Rule's Settings

Click a rule's row. A drawer opens on the right with:

- **EDIT THIS RULE**, the event chip, for example **NEW ISSUE DETECTED**, and the rule name;
- **OVERVIEW:** **STATUS** (a switch that works like the one in the list), **FREQUENCY**, **ADDED DATE**,
  **LAST UPDATE DATE** and **MEMBERS**, the recipients;
- **RULES:** every filter of the rule, as a label and a value. A rule without filters shows **-**. See
  [Events and filters](/guide/notifications/events-and-filters/#how-a-rule-shows-its-filters).

![The rule drawer with EDIT THIS RULE, the event chip, the OVERVIEW block and the rule's filters under RULES.](/img/guide/notifications/manage-rules-04.png)

## Activate or Deactivate a Rule

1. In the rule's row, click the **STATUS** switch. You can also use **STATUS** in the rule's drawer.
2. In the **Confirmation** dialog, select **UPDATE**.

An inactive rule is kept with all its settings but sends no e-mails.

## Activate or Deactivate Many Rules

1. Filter the list so that it shows the rules you want to change. If needed, raise **Result Per Page** so
   they all fit on one page.
2. Open the **⋮** menu in the filter bar and select **ACTIVATE ALL RULES** or **DEACTIVATE ALL RULES**.
3. The **Confirmation** dialog asks you to confirm the change for all rules in the current results. Select
   **ACTIVE** to activate them, or **DEACTIVE** to deactivate them.

Only the rules on the current page change. Each menu item is unavailable when the list is empty or when every
rule shown already has that status.

![The ⋮ menu open in the filter bar, with DEACTIVATE ALL RULES and ACTIVATE ALL RULES.](/img/guide/notifications/manage-rules-06.png)

## Edit a Rule's Name or Recipients

1. In the rule's row, open the row menu and select **UPDATE RULE**. In the drawer, **EDIT THIS RULE** does
   the same.
2. The **UPDATE NOTIFICATION RULE** popup opens. Change the **RULE NAME**, or add and remove recipients in
   **Add a member**. The rule needs at least one member.
3. Select **UPDATE**.

The event, the frequency and the filters are read-only in this popup. They cannot be changed.

![The UPDATE NOTIFICATION RULE popup, with the event tiles, frequency and filters read-only and the rule name and recipients editable.](/img/guide/notifications/manage-rules-07.png)

## Change a Rule's Event, Frequency or Filters

A saved rule keeps its event, frequency and filters. To change them, make a new rule from the old one:

1. In the rule's row, open the row menu and select **DUPLICATE RULE**.
2. The **CREATE NEW NOTIFICATION RULE** popup opens with the rule's settings filled in. The name starts
   with `NEW - `.
3. Change the event, frequency or filters, and the name if you like.
4. Select **CREATE RULE**.
5. Remove the old rule (below).

## Remove a Rule

1. In the rule's row, open the row menu and select **REMOVE RULE**.
2. The **Remove Rule** dialog asks whether to remove the rule. Select **REMOVE**.

![The Remove Rule dialog asking you to confirm, with CANCEL and REMOVE.](/img/guide/notifications/manage-rules-08.png)

## Good to Know

- **Bulk changes stop at the page.** **ACTIVATE ALL RULES** and **DEACTIVATE ALL RULES** change only the rules
  on the page you are looking at.
- **Deactivate instead of removing** if you may need the rule again: an inactive rule keeps its settings.
- **The FREQUENCY filter has no HOURLY or MONTHLY.** To find those rules, sort the list by the
  **FREQUENCY** column.
- **Recipients are listed in two places:** the **MEMBERS** column and the **MEMBERS** block in the rule's
  drawer.

## Do This With the API

- [List notification rules](/reference/platform/notification-rule-list/)
- [Get one notification rule](/reference/platform/notification-rule-detail/)
- [Update a notification rule](/reference/platform/notification-rule-update/)
- [Delete a notification rule](/reference/platform/notification-rule-delete/)